Now supporting Five9 Multi-Domain management

Streamline Your
Five9 Operations
with Secure DevOps

Automated backups, real-time change monitoring, encrypted credential management, bulk configuration tools, and a structured UAT → DEV → PROD promotion pipeline — purpose-built for Five9 VCC contact center administrators.

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1,240
Backups completed
9Vault secure DevOps dashboard showing Five9 VCC configuration management, backup jobs, and diff monitoring
99.8%
Job success rate

Platform Features

Everything a Five9 Admin Needs

One platform to manage, protect, and automate your entire Five9 VCC environment — no custom scripts, no spreadsheets, no surprises.

Secure Credential Management

Store VCC and Studio credentials with AES-256 encryption. Switch between domains instantly with role-based access control.

  • AES-256 encrypted storage
  • Role-based access control
  • Multi-domain switching
  • VCC & Studio API support

Automated Backups & Jobs

Schedule recurring exports of VCC configs — skills, campaigns, dispositions, users — with GCP or local storage delivery.

  • Cron-style job scheduling
  • Full config snapshots
  • Email completion alerts
  • GCP & local storage

Real-Time Monitoring & Diffs

Compare configuration snapshots with visual diff checks. Catch unauthorized changes before they impact your contact center.

  • Side-by-side JSON diffs
  • Change history timeline
  • Dashboard charts & KPIs
  • SSE real-time job progress

Bulk Import & Export

Upload CSV or JSON manifests to bulk-create or update Five9 objects. Export any config set as structured data for audits or migrations.

  • CSV & JSON manifest support
  • Pre-flight validation wizard
  • Rollback & restore profiles
  • Multi-object bulk updates
Multi-Domain Aggregation

View and compare data across multiple Five9 domains simultaneously in a single unified pane.

Audio Recording Manager

Record, preview, and upload IVR prompt audio directly — no third-party tools required.

IVR Script Management

Copy modules across IVR scripts and domains. Explore and compare prior versions of IVRs from your backups.

SDLC Promotion Pipeline

Promote configs across UAT → DEV → PROD domains with built-in validation gates — true change management for CCaaS.

Change Management & SDLC

Promote Configs Across Your
Entire Deployment Pipeline

Treat your Five9 configurations like code. 9Vault gives contact center teams a structured, auditable promotion path from sandbox testing all the way through to production — with validation gates at every stage.

  • Snapshot & validate in UAT — export the full configuration state of your test domain, run pre-flight checks, and confirm everything is ready to promote.
  • Promote to DEV with a manifest — use 9Vault's bulk import wizard to replay the same config set on your development domain, with diff verification before committing.
  • Gate production deployments — compare DEV vs PROD snapshots with a visual diff before any changes land in production. Approvals, audit logs, and rollback built in.
  • Full change history & rollback — every promotion is versioned. One-click restore to any previous snapshot if something goes wrong post-deployment.
  • Team-based change governance — role-based permissions ensure only authorised admins can initiate promotions to production, keeping your change control process intact.
Test
Environment
UAT
snapshot.json
skills: 42
campaigns: 18
users: 120
dispositions: 35
Validate
& Promote
Dev
Environment
DEV
diff result
+ 3 skills added
- 1 campaign mod
~ 5 unchanged
⚠ 0 conflicts
Approve
& Deploy
Live
Environment
PROD
deployed ✓
version: v1.4.2
by: admin@co
✓ audit logged
One-click rollback available at every stage
Every promotion is versioned and restorable. Your change history is your safety net.

Get Up and Running

From Zero to Automated in 3 Steps

No long onboarding. Connect your Five9 credentials and start protecting your configurations in minutes.

1

Connect Your Credentials

Securely add your Five9 VCC API credentials. 9Vault encrypts them with AES-256 and stores them in your GCP project or locally.

2

Schedule Your Backup Jobs

Choose which objects to back up, set your cron schedule, and select your delivery method — GCP bucket or local archive.

3

Monitor, Compare & Restore

Use the dashboard to view diffs, verify changes, and restore previous configurations from your backup history with a single click.

Plans

Flexible Plans That Scale With Your Team

Start with a free 30-day trial — full access to trial plan features, no credit card required. Scale as your Five9 environment grows.

30-Day Trial
$0/mo

Full access to all trial plan features for 30 days. No credit card, no auto-billing. Contact sales anytime to upgrade.

  • 1 Five9 domain
  • On-demand & scheduled backups
  • Diff & change monitoring
  • CSV export
  • Community support
  • Multi-domain management
  • Team / multi-user access
  • Bulk import/export wizard
Start 30-Day Trial
Most Popular
Pro
Contact Us

For Five9 admins managing production environments with full automation.

  • Up to 5 Five9 domains
  • Unlimited scheduled backup jobs
  • All 50+ object types
  • Real-time diff & change alerts
  • Bulk import/export wizard
  • Email notifications
  • GCP storage integration
  • Priority email support
  • …and much more
Contact Sales
Business
Contact Us

For ops teams and MSPs managing multiple client Five9 environments.

  • Unlimited Five9 domains
  • Everything in Pro
  • Multi-user team access
  • Role-based permissions (RBAC)
  • Audit logs & compliance exports
  • Custom backup retention policies
  • IVR script management
  • Dedicated support SLA
  • …and much more
Contact Sales
Enterprise & Managed Service Providers

Premium support with dedicated SLA, guided onboarding, volume licensing for MSPs, priority feature requests, and custom backup retention — tailored for teams managing large-scale Five9 deployments across multiple client environments.

Contact Sales

Ready to get started?

Stop Manually Managing
Your Five9 Configs.

Protect, automate, and streamline your Five9 VCC operations with 9Vault.

Start Free Trial Request a Demo

No credit card required  ·  30-day free trial  ·  Contact sales to upgrade